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Contact Fitties

Have questions about your Fitties order? Curious about our products or need diet, exercise, or supplementation guidance? We're here for you.

How can we assist you?

Fitties experts, trainers, and fitness educators are at your service Monday–Friday, eager to help you on your journey. Call us at (844) FITTIES or message us via the form below. We look forward to talking with you soon.

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Are Fitties supplements gluten-free?

Yes, all of our products are gluten-free, but please refer to the individual product labels and ingredient lists to ensure they meet your unique dietary requirements.

Are Fitties supplements suitable for vegans or people with dietary restrictions?

We offer a variety of products, including FitPlant+, which is specifically designed to cater to vegans and individuals with dietary restrictions. Please review each product’s ingredients and label to ensure it meets your specific needs.

Can I take multiple Fitties supplements at the same time?

Many of our products can be safely combined. However, we recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have pre-existing health conditions or are taking medications.

Are Fitties supplements safe for pregnant or breastfeeding women?

Although our supplements use high-quality ingredients, we recommend consulting with your healthcare provider before taking any supplements during pregnancy or while breastfeeding.

How should I store my Fitties supplements?

Store your Fitties supplements in a cool, dry place, away from direct sunlight. Keep them out of reach of children.

Do Fitties supplements have an expiration date?

Yes, all our supplements have either an expiration date or manufacture date printed on the packaging. We recommend using the product within a reasonable timeframe for maximum potency and effectiveness.

Are Fitties products tested for quality and safety?

Yes. At Fitties, we prioritize the quality and safety of our products. We rigorously test our supplements to ensure they meet the highest standards while taking pride in manufacturing in a cGMP compliant facility in the United States.

Can I take Fitties supplements if I have allergies?

If you have allergies, we recommend reviewing the ingredient list of each product before use. If you are unsure about a specific ingredient, consult with a healthcare professional before taking the supplement.

Will Fitties supplements cause any side effects?

Our supplements are made with high-quality ingredients and most users do not experience any side effects. However, individual reactions can vary, so if you experience any discomfort or adverse effects, discontinue use and consult with your healthcare provider.

How do I know which Fitties supplement is right for me?

Each Fitties supplement is designed to target specific health and fitness goals. Review the product descriptions and benefits to determine which supplement best aligns with your needs. If you’re unsure, consult with a healthcare professional or reach out to our customer service team for guidance.

What payment methods do you accept?

We accept common payment methods, including credit/debit cards (Visa, Mastercard, Discover, American Express), Apple Pay, Google Pay, and Sezzle. The available payment options will be displayed during the checkout process.

Are my payment details and personal information secure?

Yes, we prioritize the security of your payment details and personal information. We are PCI compliant, use industry-standard encryption technologies, and follow strict data protection protocols to ensure the safety and confidentiality of your information.

How do I modify or cancel my subscription?

To modify or cancel your subscription, please contact our customer service team at They will be happy to assist you with any changes or cancellations.

What is your return/exchange policy?

We have a 180-day return/exchange policy. If you’re not satisfied with your purchase, contact us within 180 days of receiving the item. We’ll provide instructions for returning the product and initiate a refund or exchange upon receiving it. First-time purchases are protected by the Fitties Satisfaction Guarantee. To learn more about our return policy and Fitties Satisfaction Guarantee, visit this page.

What is the Fitties Satisfaction Guarantee?

Our Fitties Satisfaction Guarantee allows first-time buyers of a product to keep it if they’re not satisfied and receive a full refund. This guarantee is redeemable up to 180 days after purchase. Learn more about the Fitties Satisfaction Guarantee.

Do you offer free shipping?

We provide free standard shipping on purchases over $99. For purchases under $99, we offer fixed shipping at $6.99 per order.

When will my order be shipped?

Orders placed by 1:00 pm Eastern, Monday–Friday will be shipped the same day. Orders placed after 1:00 pm or on weekends will be shipped the following business day.

How long does shipping take?

We provide standard/economy shipping from our warehouse in Orlando, FL, which typically takes 2-5 business days to anywhere in the United States.

Do you ship internationally?

Currently, we do not offer international shipping.

How can I contact Fitties for support or questions?

You can reach us via email at or through our contact form. Our team of supplement experts, trainers, and fitness educators are available Monday–Friday and are ready to help.

Can I modify or cancel my order after it has been placed?

We understand that sometimes you may need to modify or cancel your order. Please contact Fitties customer support as soon as possible with your order details. We’ll do our best to accommodate your request, but please note that once the order is processed or shipped, modifications or cancellations may not be possible.