Need Assistance? We're Here for You.
Have questions about your Fitties order? Are you curious about our products or need diet, exercise, or supplementation guidance? Don’t hesitate to reach out. Fitties experts, trainers, and fitness educators are at your service Monday through Friday, eager to help you on your journey.
9:00 AM–5:00 PM MT
Denver, CO / Orlando, FL
Product, Shopping and Shipping Questions
Many of our products are gluten-free, but please refer to the individual product labels and ingredient lists to confirm.
We offer a variety of products, including FitPlant+, which is specifically designed to cater to vegans and individuals with dietary restrictions. Please review each product’s ingredients and label to ensure it meets your specific needs.
Many of our products can be safely combined. However, we recommend consulting with a healthcare professional before starting any new supplement regimen, especially if you have pre-existing health conditions or are taking medications.
Although our supplements use high-quality ingredients, we recommend consulting with your healthcare provider before taking any supplements during pregnancy or while breastfeeding.
Store your Fitties supplements in a cool, dry place, away from direct sunlight. Keep them out of reach of children.
Yes, all our supplements have either an expiration date or manufacture date printed on the packaging. We recommend using the product within a reasonable timeframe for maximum potency and effectiveness.
Yes. At Fitties, we prioritize the quality and safety of our products. We rigorously test our supplements to ensure they meet the highest standards while taking pride in manufacturing in a cGMP compliant facility in the United States.
If you have allergies, we recommend reviewing the ingredient list of each product before use. If you are unsure about a specific ingredient, consult with a healthcare professional before taking the supplement.
Our supplements are made with high-quality ingredients and most users do not experience any side effects. However, individual reactions can vary, so if you experience any discomfort or adverse effects, discontinue use and consult with your healthcare provider.
Each Fitties supplement is designed to target specific health and fitness goals. Review the product descriptions and benefits to determine which supplement best aligns with your needs. If you’re unsure, consult with a healthcare professional or reach out to our customer service team for guidance.
We accept common payment methods, including credit/debit cards (Visa, Mastercard, Discover, American Express), Apple Pay, Google Pay, and Sezzle. The available payment options will be displayed during the checkout process.
Yes, we prioritize the security of your payment details and personal information. We are PCI compliant, use industry-standard encryption technologies, and follow strict data protection protocols to ensure the safety and confidentiality of your information.
To modify or cancel your subscription, please contact our customer service team at [email protected]. They will be happy to assist you with any changes or cancellations.
We have a 180-day return/exchange policy. If you’re not satisfied with your purchase, contact us within 180 days of receiving the item. We’ll provide instructions for returning the product and initiate a refund or exchange upon receiving it. First-time purchases are protected by the Fitties Satisfaction Guarantee. To learn more about our return policy and Fitties Satisfaction Guarantee, visit fitties.com/return-policy.
Our Fitties Satisfaction Guarantee allows first-time buyers of a product to keep it if they’re not satisfied and receive a full refund. This guarantee is redeemable up to 180 days after purchase. Learn more about the Fitties Satisfaction Guarantee at fitties.com/return-policy.
We provide free standard shipping on purchases over $99. For purchases under $99, we offer fixed shipping at $7.99 per order.
Orders placed by 1:00 pm Eastern, Monday–Friday will be shipped the same day. Orders placed after 1:00 pm or on weekends will be shipped the following business day.
We provide standard/economy shipping from our warehouse in Orlando, FL, which typically takes 2-5 business days to anywhere in the United States.
Currently, we do not offer international shipping.
We understand that sometimes you may need to modify or cancel your order. Please contact Fitties customer support as soon as possible with your order details. We’ll do our best to accommodate your request, but please note that once the order is processed or shipped, modifications or cancellations may not be possible.